Server
Demonstrated experience with Barista experience.
Demonstrated experience with Phone communication.
Demonstrated experience with Guest services.
Demonstrated experience with Upselling.
Demonstrated experience with Retail Sales.
Server open to new opportunities
Provided a personalized guest experience while meeting upselling and brand loyalty goals.
Worked across coffee/bar, bakery, and kitchen stations, multitasking by ringing orders, crafting drinks, running food, clearing tables, and catering to guests’ needs.. Sought to create a welcoming mood and space with thought and intention.
Greeted guests and curated memorable dining experiences through warm hospitality, excellent service, and deep menu knowledge.. Hosted, took orders, ran food, bussed, delivered checks, and maintained a guest-ready dining space.. Turned first-time guests into regulars by bringing kindness to every table.
Established SOPs and organizational bar habits while working as the only barista for the first year of business.. Developed signature drinks during menu creation.. Handled tasks from opening to closing and trained new hires as the team expanded.
Worked on bar and handled inventory, team training and coaching, and creation of seasonal drinks and recipes.. Composed training materials and drink recipe sheets to help standardize and scale the business.. Acted as a problem solver, continually identifying opportunities for improvement and helping the team do their best.
Learned to use a semi-automatic machine and memorized the extensive menu to prepare drinks to quality standards.. Developed speed, accuracy, urgency, and the ability to hustle at busy locations.
Ran food at a fast-paced, organic farm-to-table restaurant.. Anticipated guests’ needs, ran food, bussed, placed call-in orders, and maintained a clean space with grace, efficiency, and speed.. Trained new team members to master these skills.
Educated customers about the benefits of organic cold-pressed juice to upsell items.. Handled cashiering and sales, prepared juicing ingredients, food items, and cold-pressed elixirs, and trained new hires.. Ensured the store was ready, clean, and well stocked before closing.