Dedicated professional with a background in customer service, medical administration, and voice support, seeking to leverage excellent communication skills and experience in support roles.
Supported technical and customer service needs in call center environments.
Handled voice-based order processing for renowned food brands.
Scheduled patients, managed medical records, and coordinated appointments.
Managed patient information and administrative tasks in healthcare settings.
INTELCIA
Doing Support to the guys in the team, Technical support.
OPTIMUM
Worked with passion and discipline for PIZZA HUT, RED ROBIN and IHOP.
Colombian Organizations
Worked in different groups of investigation.
Graybill Medical Group
In charge of Scheduling patients, Medical records, Medicine refills, Lab results, Appointments for Doctors.
ThirdWayHealth
Managed patient records and appointments.
Primary
Academic Bachelor
Bacteriology and Clinical Laboratory
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Contributed to various investigation groups in Colombian organizations.
