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Camilo
Customer Service Specialist with 2+ years in Call Center operations
Video resume
Dispatchers
Remotely offer for dispatchers in English
Contact
Colombia, Huila, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support in a call center setting, addressing customer needs and resolving issues efficiently.
Multilingual CommunicationIntermediate
Utilized English and French language skills (C1 level) to communicate effectively with diverse customers.
Remote WorkIntermediate
Carried out customer service activities remotely over more than a year, maintaining productivity and engagement.
Empathy & Escalation HandlingAdvanced
Applied empathetic communication techniques and managed escalation situations to de-escalate customer conflicts.
Summary
Experienced customer service representative with over two years of remote call center experience, fluent in English and French, with strong communication and escalation skills.
Key Achievements
- Successfully managed customer interactions in a multilingual environment, including English and French
- Served over one year and a half remotely, demonstrating adaptability and remote work proficiency
- Enhanced customer satisfaction through empathetic communication and effective escalation management
Skills
Customer ServiceMultilingual CommunicationRemote WorkEmpathy & Escalation Handling
Published on CazVid - Jul 3, 2025