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Retail and Sales Professional with 10+ years of leadership and customer service
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Competencies
Led teams in nightlife and sales environments, coordinating operations and motivating staff.
Provided personalized advice, managed client relationships, and handled complaints across multiple sectors.
Prospected, negotiated, and closed sales in language courses, digital products, and retail settings.
Oversaw stock and cash operations in nightclub, retail, and tobacco sales environments.
Utilized digital tools for data management and customer relationship tracking.
Education
Languages
Summary
Dedicated professional with over a decade of experience managing teams, driving sales, and delivering exceptional customer service across nightlife, education, digital marketing, and retail industries. Skilled in leadership, conflict resolution, and inventory control, committed to operational...
Key Achievements
- Led operational activities in a nightclub, overseeing staff and inventory management, enhancing service quality.
- Consistently met or exceeded sales targets across diverse roles, including language education, digital marketing, and tobacco retail.
- Managed team leadership, conflict resolution, and administrative tasks in dynamic, customer-focused environments.
Experience
Administrador de Discoteca
Liderazgo operativo en el punto de venta nocturno en El Poblado, Manejo de personal, nóminas y resolución de conflictos, Control de inventarios y relación con proveedores y créditos
Asesor Comercial
Venta de cursos de inglés, francés, español y otros idiomas, Asesoría personalizada a estudiantes interesados, Cumplimiento de metas comerciales en entorno educativo
Vendedor Freelance
Venta de cursos digitales en marketing, e-commerce y redes, Prospección, negociación y cierre de ventas, Servicio postventa y gestión administrativa virtual
Cajero
Manejo de caja e inventario, Atención al cliente y reclamos, Empaque, etiquetado y cumplimiento de normas de seguridad
Asesor Comercial
Manejo de punto de venta y caja, Consecución y fidelización de clientes, Cumplimiento de metas comerciales