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Competencies
Demonstrated experience with Photography Editing.
Demonstrated experience with Collage.
Education
Experience
Operations Leader
Supervising and coordinating internal and external operational processes related to tour logistics at a regional level., Ensuring efficient execution alongside my work team., Maintaining and strengthening relationships with national suppliers., Establishing processes and protocols aligned with the needs of the company., Managing customer service on multiple channels., Tracking purchases and preparing quotes considering budgets, customer requirements, possible unforeseen events and the profitability of each experience.
Tourist agent
Providing support in the company's operational and logistical decision-making., Coordinating guides, planning routes and ensuring efficient execution of each experience., Clear, friendly and respectful multi-channel customer service, in Spanish and English., Conducting post-service follow-up, including feedback management and effective resolution of complaints and claims.
Bilingual advisor
Sales and customer service advice via phone and email (English) for educational material.
Artistic and cultural practices
Support in the development of the exhibition Spot Prado Para el Arte: 2021, designing wall pieces, photography editing, collage, and assembly projection of art pieces.
Artistic and cultural practices
Support in the assembly and in part of the artistic production of the exhibition Territorios domésticos.