Bruno

Procedure Coordinator

Coordinate and oversee diagnostic and interventional procedures across 6+ clinic locations (Chula Vista, San Marcos, El Cajon, Temecula, Murrieta, and Palm Springs), ensuring compliance with provider credentialing, insurance, and billing standards., Prepare and deliver weekly audit reports for 14 procedure types, identifying and correcting scheduling discrepancies — helping reduce procedural errors by an estimated 30% and improving scheduling accuracy across all sites., Collaborate directly with providers and clinic leadership to manage complex scheduling requests, special procedures, and urgent patient cases, maintaining continuity of care and strengthening provider trust in scheduling operations., Designed and implemented audit checklists and quality-control systems to enhance accuracy and accountability in scheduling workflows., Manage patient communication, including scheduling, confirmations, and last-minute adjustments, ensuring 100% of patients receive clear information and timely assistance., Support workflow efficiency by proactively identifying conflicts, resolving double bookings, and optimizing EMG/EEG/AEEG scheduling — reducing patient wait times and improving clinic productivity., Provide team support during peak workloads, maintaining operational stability and patient satisfaction.