Broadwin - Business Director & Sales Operations Manager at Cosan Enterprise Pty Ltd

Expert in creating and managing budgets to optimize financial performance.

Proven ability to manage sales processes and enhance customer satisfaction.

Skilled in managing end-to-end logistics for efficient operations.

Capable of effectively handling customer complaints and building strong relationships.

Oversee all financial planning, budgeting, and financial arrangements with key suppliers.. Manage end-to-end delivery logistics and stock-count accuracy.. Handle stock acquisition and strategic product pricing to ensure market competitiveness.. Execute all advertising and marketing strategies to acquire and search for new business opportunities.. Maintained a consistent, satisfied customer base for 4 consecutive years through high-level service and reliable delivery.

Liaised between Toyota, Lexus, and Hino truck workshops for daily parts supply.. Managed counter sales and telesales with a focus on 'First Time Right' accuracy.. Handled customer account credits, debits, and conflict resolution.

Ensured efficient stock flow for workshop services and replacement parts.. Managed storeroom organization, receiving parts, and dispatching daily orders.