Dedicated administrative and customer service professional with over 5 years of experience coordinating operations, managing client relations, and supporting sales and technical services.
Handled email management, scheduling, and document preparation for executives and teams.
Liaised with clients, managed reservations, and supported sales processes across multiple sectors.
Provided technical assistance for bookings and online sales for hospitality services.
Maintained effective communication with clients, suppliers, and team members to support operational goals.
CONSTRUX
Manages emails and schedules for executives, coordinating meetings and appointments., Prepares and reviews administrative documents and presentations for meetings., Supports project organization, ensuring deadlines are met., Communicates effectively with clients and suppliers, facilitating problem resolution.
WorldConnection - SpareFoot
Arranged reservations for storage units in the United States., Direct sales and customer service., Proposed ideas to improve the sales process.
Teleperformance - Hotel Hilton
Managed room reservations for the Hilton chain worldwide., Provided technical support for bookings and additional sales.
Alorica - DirecTV
Coordinated appointments for satellite installation., Provided customer service and online sales.
Bachelor’s Degree in Technology and Administration of Human Resource Development
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Highly proficient in Microsoft Office and Google Workspace to support document creation and collaboration.
