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Brian
Customer Support / QA Engineering
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Competencies
Demonstrated experience with Agile software development.
Demonstrated experience with API design.
Demonstrated experience with microservices.
Demonstrated experience with data modeling.
Demonstrated experience with performance optimization.
Education
Summary
Customer Support / QA Engineering open to new opportunities
Experience
Customer Support / QA Engineering
Provided technical support to Relational Junction customers. Developed software for internal diagnostic tools.
Senior Java Software Consultant
Prepared engineering documentation for knowledge transfer of existing J2EE software system modules.
Senior Java Software Engineer
Designed and developed an Eclipse plugin for profiling runtime metrics of embedded applications.
Java Web Application Engineer
Designed and developed a web application for online browsing of computed genetic data comparisons.. Upgraded server to dual processor hardware and refactored server with multithreading.
Java Software Engineer
Designed and developed a server and client for a Java desktop application for discovery, display, and configuration of storage area networks.. Coded low-level drivers for network switches.
Java Licensee Support Engineer
Researched Java API bugs to develop Java test cases for illustrating technical details of the bug to engineering.. Provided technical support to high profile Java startup licensees.
Software Engineer
Participated in design of a next-generation GIS application.. Ported a legacy codebase.. Learned Java programming.. Implemented Java RMI development tools.
Software Developer
Created and maintained a 4th Dimension database for the head researcher of a multi-center national eye study, including coding of scripts for database searches and UI layouts.. Organized the 2-year patient files containing the study data.
Maintenance Staff
Repair room amenities. Repair malfunctioning equipment such as ice machine. Solve building facility issues. Maintain outdoor areas including pool and spa and parking lot. Maintain exterior garbages. Clean hallway carpets and room carpets. Troubleshoot and patch leaking hotel roof. Handle customer issues with TV and internet. General facility upkeep
Customer Support / QA Engineering
Write custom software for internal tools (using Java Swing, git, Jira). Provide customer support to the customers of the Relational Junction software (using Salesforce, UNIX)
Rideshare Driver
Rideshare driving in California regions: San Francisco Bay Area, Santa Cruz, Monterey, Mira Loma
Rideshare Driver
Rideshare driving in California regions: San Francisco Bay Area, Santa Cruz, Monterey
Food Service Worker
Serve in all areas of the deli-style food service. Purchasing supplies. Opening shop. Operating the POS. Making quality sandwiches. Serving customers. Washing dishes. Cleaning the entire shop. Closing register including preparing the day’s deposit. Closing shop. Improve shop operation. Maintain a high food safety standard. Train junior employees
Maintenance
General maintenance. Cleaning. Site security. Customer service
Labor Worker
Short-duration seasonal work at Wheelabrator Shasta Energy Company (11 weeks). Lake California Housing Association (6 weeks). Burney Mountain Power (1 week). Work included labor in an industrial environment. Observing safety protocols and work procedures. Cleaning and maintenance of large-scale equipment. Maintenance of interior spaces of combustion chambers and ash collection chambers. Weed control to reduce summer fire hazard. Maintenance of combustion area of a large power generation facility
Java Web Application Engineer
Designed and developed a web application for online display of genetic data comparisons