Dedicated professional with diverse experience in project coordination, recruitment, and quality assurance. Adept at managing multiple tasks, negotiating client needs, and leading teams to achieve organizational goals.
Skilled in managing project logistics, budgets, and timelines to ensure successful delivery.
Effective in negotiating deliverables and managing client relationships to meet project goals.
Experienced in evaluating data and ensuring compliance with company and client standards.
Capable of coaching team members and fostering collaborative work environments.
Alia Services
Negotiating, managing budgets, project logistics, staffing and monitoring employees based in the USA.. Negotiated deliverables and timelines with multiple clients.. Developed strong attention to detail and multitasking abilities in a fast-paced environment.
GEO Strategy Partners
Appointment Setter - Called doctor's offices to schedule appointments for patients and informed them of the details.. Helped customers with inquiries related to insurance, verification, and appointment details.
Soluciones Aguilar
Quality Analyst - Evaluated intake forms from advocates to ensure compliance with client processes.. Data Collection Specialist - Managed data entry and collection for a Merchant Cash Advance company.
Plaferco Hardware Store
Greeted customers, answered phone calls, and responded to inquiries regarding product availability, pricing, and store services.. Handled email correspondence, scheduled meetings, and maintained calendars for store managers.
After everybody, my name is Brian, I'm 30 years old, and I have a degree in Business Administration, and I've been working in this industry for about seven years, two years in a call center on site, and five years and a half working from home from different companies. And that's pretty much like a little introduction. I've been working in different roles, customer service, data entry, project specialist, supervisor, re-intercurer, and all over.
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