Multifaceted professional experienced in customer service, sales, and logistics with a proven track record of supporting clients, generating sales leads, and coordinating complex operations.
Delivered support to customers, addressed concerns, and ensured satisfaction at Foundever.
Identified sales opportunities and collaborated with sales teams at IFOOD COLOMBIA.
Managed container pickups, terminal appointments, and port regulation compliance at Carnival Cruise Lines.
Proficient in Excel and PowerPoint for reporting and presentations.
Foundever Former sykes Colombia
Providing exceptional support to customers, Addressing customer concerns, Resolving product-related issues, Ensuring overall satisfaction
CENTER SOURCE GROUP
IFOOD COLOMBIA
Identifying and generating sales opportunities, Collaborating closely with the Sales team, Maintaining and updating the CRM system
CARNIVAL CRUISE LINES
Managing container pickups and deliveries, Coordinating terminal appointments, Ensuring compliance with port regulations
Bachelor of aviation helicopter maintenance
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Applied communication and problem-solving skills across various roles to resolve issues and improve processes.
