Experienced in management, customer service, and sales across construction, retail, and contact center sectors. Skilled in team leadership, client relations, and bilingual communication.
Provided customer support and technical assistance, enhancing client satisfaction through effective communication.
Served as Assistant Manager and Team Leader, overseeing team operations and ensuring service delivery.
Engaged in cold calling and sales activities to expand client base and boost sales revenue.
Proficient in Spanish and English, facilitating bilingual communication in diverse settings.
Gosson & Castello Paving Co.
Asphalt and Concrete Co.
Centro Comercial Popular América
KM2 Solutions
Coral Bay Contact Center
ERC / LLC Bottom Line Concepts
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