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Braulio
QA Engineer– Production Support
Contacto
Competencias
Experiencia demostrada en Log Analysis.
Experiencia demostrada en Incident Investigation.
Experiencia demostrada en Technical Troubleshooting.
Experiencia demostrada en Root Cause Analysis.
Experiencia demostrada en Nmap.
Educación
Idiomas
Resumen
QA Engineer– Production Support buscando nuevas oportunidades
Experiencia
QA Engineer– Production Support
Provided advanced technical support for enterprise production systems, investigating incidents and supporting system stability.. Analyzed application and system logs to investigate incidents and identify root causes.. Troubleshot production issues affecting enterprise applications and collaborated with development teams to resolve system failures.. Supported deployments and monitored system behavior after production releases.. Assisted troubleshooting activities in Linux-based environments used by enterprise systems.
Quality Assurance Engineer
Executed functional and regression testing to ensure system integrity and stability.. Identified, documented, and tracked software defects through structured testing processes.. Verified bug fixes and validated system behavior before production deployment.. Used tools such as Jira and Postman to track defects and validate application behavior.. Contributed to improving system reliability and reducing production incidents.
Specialist Technician
Installed and configured network equipment including access points, switches, and servers.. Provided technical support and preventive maintenance for IT infrastructure.. Diagnosed and resolved technical and network-related issues.. Supported IT infrastructure implementation in hospital environments (CCSS – EDUS Project).