Demonstrated experience with Customer service.
Demonstrated experience with Communication.
Demonstrated experience with Problem-solving.
Demonstrated experience with Organization.
New Markets Global Telecoms S.A
Provided customer service to hundreds of daily clients, ensuring satisfaction and retention., Handled high volumes of information with accuracy and confidentiality., Demonstrated advanced English proficiency in both verbal and written communication., Contributed to operational processes and customer success strategies.
Square Box Telecoms Global S.A
Managed customer inquiries, providing clear solutions and guidance., Built strong relationships with clients to ensure loyalty and retention., Documented interactions and maintained accountability practices.
Buildxlab
Created scalable processes for content delivery and client engagement., Delivered customer-focused communication strategies.
Camin Cargo Control
Supported quality control analysis in laboratory operations., Developed detail-oriented mindset through analytical tasks.
Bachelor of Chemistry
Bachelor of Science, Bilingual Commerce and Humanities
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