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Competencies
Demonstrated experience with Operations Management.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Microsoft Office 365.
Demonstrated experience with CRM/POS.
Education
Summary
Professional profile
Experience
RETAIL ASSOCIATE
Provides support to sales team by marking merchandise using stamps, identification tags, electronic marking tools and other labeling equipment.. Relocates merchandise from shipping containers to display cases, storage areas and sales floor.. Conducts inventory control including unpacking, sorting and merchandise placement of 400 units.. Accurately answered customer inquiries regarding merchandise and store policies with outstanding customer service and professionalism.. Directs product assortment to achieve category sales, gross margin, and inventory turn goals, accounting for regional/seasonal differences by location.
COMMAND ADMINISTRATION SUPPORT SPECIALIST
Performed various administrative functions in support of Group Commander, Wing Commander and 48 Air Force personnel including calendar management, meeting support, and customer services duties.. Coordinated and managed a variety of tasks and activities in direct support of organizational commanders, directors, and senior leaders to include office management, human resources, executive staff support, postal and official mail.. Managed 24 personnel in assuring the safety, security, and proper operation of the command headquarters.. Trained and assisted staff with basic military requirements as well as on the job training.. Operated automated systems to create 100 military electronic order records.. Prepared transactions by utilizing current pay/personnel input systems to report transient order actions as outlined in Department of Defense guidelines and directives.. Performed computerized data entry and information processing 35 annual evaluations in accordance with Air Force instructions.. Deployed from Oct 22 - Feb 23. Performed administrative duties for 100 personnel and processed 20 evaluations for members who were deployed.
PROJECT SPECIALIST
Performed as a liaison for 10 customers.. Provided product and service information, answered questions, and resolved all emerging problems during customer kitchen re-design.. Provided support to sales team by helping customers locate merchandise, perform price checks, merchandise lift assistance and processing customer merchandise orders.
RETAIL ASSOCIATE
Provided answers to customers questions and assisted in daily store operations.. Served as a representative of the corporate brand and played a vital role in the store's overall success by processing 400 customer orders.. Conducted inventory control by working as a cashier.. Applied critical thinking skills to process returned customer items, apply coupons to purchases and keep track of all cash and credit transactions.