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Brandon

Customer service representative

Video resume

Customer service representative
Provided excellent customer care for the USA and the Canadian market. I was working at B2B for the whole two years I was there. nI was recognized by my work and was promoted to advisor for new hires and dispatchers for Amazon fresh.

Contact

Colombia, Huila, Colombia
Open to remote
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Competencies

Customer ServiceAdvanced

Delivered support to US and Canadian clients, managing B2B interactions remotely.

CommunicationAdvanced

Effectively communicated with customers and team members in a remote environment, ensuring clear understanding.

Team CollaborationIntermediate

Collaborated with new hires and dispatchers, contributing to team onboarding and coordination.

Multilingual SupportIntermediate

Provided support for US and Canadian markets, indicating proficiency in handling different regional client needs.

Summary

Dedicated customer service representative with two years of remote experience supporting US and Canadian markets, recognized for exceptional performance and team leadership.

Key Achievements

  • Provided customer care for US and Canadian markets, handling B2B transactions
  • Recognized for performance and promoted to advisor for new hires and dispatchers at Amazon Fresh
  • Successfully transitioned from assistant role in engineering office to customer service, demonstrating adaptability

Skills

Customer ServiceCommunicationTeam CollaborationMultilingual Support
Published on CazVid - Jul 3, 2025
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