Boy - Customer Service & Operations Professional with diverse experience in retail, waste management, fuel services, and utility auditing

Skilled in assisting customers, addressing inquiries, and ensuring positive service experiences.

Experience in handling various operational tasks across retail, waste management, and fuel services.

Capable of identifying discrepancies and ensuring compliance in meter readings and waste sorting.

Knowledgeable in following safety procedures related to waste disposal and fuel handling.

Greet customers and offer friendly, helpful service. Assist customers in finding the right size, style, and fit. Answer questions about products, prices, and promotions. Operate the cash register and handle payments accurately. Keep the store clean, organized, and visually appealing. Refill shelves and arrange displays according to store standards. Handle returns and exchanges politely and professionally. Monitor stock levels and report low or missing items. Help prevent theft by staying alert on the sales floor. Work as part of a team to meet sales targets and store goals

Sort, and dispose of waste materials according to company procedures. Assist with recycling and separation of waste (general, recyclable, hazardous). Load and unload waste from trucks and containers safely. Operate basic equipment and tools used in waste collection and processing. Keep work areas, vehicles, and equipment clean and well maintained. Follow health, safety, and environmental regulations at all times. Wear and use protective clothing and safety equipment correctly. Report damaged equipment, hazards, or unsafe conditions to supervisors

Pump petrol or diesel for customers as requested.. Check oil, water, and tyre pressure when needed.. Clean windscreens and windows for customers.. Provide information about fuel types, prices, and station services.. Operate the cash register or POS system.. Process cash, credit, and debit card payments accurately.. Sell items such as oil, windshield fluid, snacks, and accessories.. Keep the forecourt clean, safe, and free from hazards.. Restock supplies such as paper towels and windshield washer fluid.. Maintain cleanliness in the store, restrooms, and parking areas.. Follow all fuel-handling safety procedures to prevent spills or accidents.. Check for leaks or pump malfunctions and report issues immediately.. Store hazardous materials correctly and safely.. Greet customers politely and provide professional assistance.. Handle customer complaints or direct them to a manager.. Restock shelves, check expiry dates, and assist with inventory.. Receive fuel or store deliveries and verify quantities.. Maintain logs of fuel, sales, and daily cash totals.

Compare meter readings with billing records and consumption data. Detect irregularities such as meter tampering, bypasses, or faulty meters. Conduct on-site inspections of meters and related installations. Record and document audit findings accurately and submit reports on time. Identify and report losses, discrepancies, or abnormal consumption patterns. Ensure compliance with company policies and regulatory standards. Communicate findings to supervisors and relevant departments. Use handheld devices or manual logs to capture and upload data. Follow safety procedures while working in the field