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Bertha
Customer Service Professional with International Hospitality Experience
Video resume
Customer Service
Be there for the guest, hear their needs and do my best to make their stay something more than special. I think that as a Tourism and Hospitality specialist, we are always worry about our customer needs, and every company needs that!
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality service and personalized assistance to international guests in the hospitality sector.
CommunicationAdvanced
Effectively communicated with a diverse customer base to understand their needs and deliver tailored solutions.
AdaptabilityIntermediate
Adapted to different customer needs and services, demonstrating flexibility in dynamic environments.
Customer Needs AssessmentAdvanced
Identified and prioritized customer needs to improve satisfaction and service quality.
Summary
Experienced tourism and hospitality professional skilled in delivering exceptional customer experiences to diverse clients worldwide, seeking remote opportunities in sales, customer service, or personal assistance.
Key Achievements
- Gained extensive experience working with diverse international customers in the tourism and hospitality industry.
- Demonstrated strong customer needs assessment and personalized service delivery to enhance guest experiences.
- Expressed adaptability and eagerness to contribute in remote roles such as sales, customer service, or personal assistance.
Skills
Customer ServiceCommunicationAdaptabilityCustomer Needs Assessment
Published on CazVid - Jul 3, 2025