Bernhard - Systems Infrastructure Engineer

Experiencia demostrada en Windows Server.

Experiencia demostrada en Active Directory.

Experiencia demostrada en Microsoft 365.

Experiencia demostrada en VMware vSphere/ESXi.

Experiencia demostrada en LAN/WAN.

Provided hands-on infrastructure and operational support during a temporary assignment, helping maintain stability across the company’s international IT environment.. Supported VMware, Windows Server, Active Directory, networking, backup, monitoring, and related infrastructure services.. Troubleshot operational and infrastructure issues and assisted with technical prioritization and day-to-day service stability.. Supported endpoint management, patching, and infrastructure monitoring using tools such as NinjaOne and PRTG.. Transferred infrastructure knowledge and supported the onboarding of a new IT team member to strengthen ongoing internal operations.

Managed and maintained IT infrastructure across Switzerland, Portugal, and the United States, supporting approximately 130 users in a multi-site environment.. Designed, operated, and modernized VMware vSphere/ESXi, Windows Server, Active Directory, Microsoft 365, storage, and related infrastructure platforms.. Built the IT infrastructure for new locations in Portugal and the United States from the ground up and integrated them into the central IT environment.. Managed LAN/WAN, VPN, WLAN, firewalls, and international site connectivity.. Administered Veeam-based backup and recovery, infrastructure monitoring, access management, endpoint protection, and security controls.. Planned and executed server migrations, platform upgrades, infrastructure refreshes, and site integration projects while minimizing operational disruption.. Troubleshot complex infrastructure issues and coordinated external IT providers, licensing, procurement, budgets, and technical escalations.

Managed IT operations across multiple locations, including VMware, Windows Server, Active Directory, Exchange, networking, and infrastructure security.. Implemented and maintained backup and recovery processes to support system reliability and recovery readiness.. Planned and executed system upgrades, infrastructure changes, and service releases using controlled rollout procedures.. Supported day-to-day business operations by improving communication systems, infrastructure stability, and service availability.

Held sole responsibility for the company’s IT infrastructure, supporting approximately 160 users across servers, networks, endpoints, and core business systems.. Planned and executed server replacements, infrastructure upgrades, and modernization projects.. Maintained reliable day-to-day IT operations, secure access, and system availability across departments.. Coordinated external vendors, maintained technical documentation, and established operational standards for the IT environment.

Built and operated a small online business, managing operations, technical infrastructure, logistics and customer experience.. Demonstrated accountability, planning discipline and business understanding outside corporate environments.