Caleb - Customer Service Representative with 2+ years in telecommunications

Utilized active listening and clear communication to resolve customer issues effectively.

Applied problem-solving techniques to troubleshoot and resolve customer inquiries.

Provided technical assistance and troubleshooting support for product features.

Handled customer inquiries and complaints across multiple communication channels.

Assisted customers in navigating product features and troubleshooting issues via phone, email, and live chat

Provided excellent customer service by addressing inquiries and resolving complaints in a timely manner