This is my profileContact via CazVidCaleb
Customer service representative
Contact
Chiapa de Corzo, Chiapas, Mexico
Available on CazVid
Competencies
Communication SkillsAdvanced
Utilized active listening and clear communication to resolve customer issues effectively.
Problem SolvingAdvanced
Applied problem-solving techniques to troubleshoot and resolve customer inquiries.
Technical SupportIntermediate
Provided technical assistance and troubleshooting support for product features.
Customer ServiceAdvanced
Handled customer inquiries and complaints across multiple communication channels.
Education
High School Graduate
University Studies in General Mechanics
Professional experience
Languages
English
Spanish
French
Haitian Creole
Summary
Dedicated customer service representative with over 2 years of experience in telecommunications and contact centers.
Key Achievements
- Assisted customers in navigating product features and troubleshooting issues via phone, email, and live chat at Teleperformance
- Provided excellent customer service by addressing inquiries and resolving complaints promptly at Mode On Contact Center
- Developed strong communication and problem-solving skills through direct customer interaction
Experience
Customer service representative
Teleperformance
Sep 2023 - Present
Assisted customers in navigating product features and troubleshooting issues via phone, email, and live chat
Customer service representative
Mode On Contact Center
Dec 2021 - Nov 2023
Provided excellent customer service by addressing inquiries and resolving complaints in a timely manner
Skills
Communication SkillsProblem SolvingTechnical SupportCustomer Service
Published on CazVid - May 17, 2026