Belinda - Application Processing Agent

Demonstrated experience with Internet usage.

Demonstrated experience with Typing speed.

Demonstrated experience with Microsoft Office Suite (Excel, Word, Outlook).

Demonstrated experience with Google Workspace.

Demonstrated experience with Data Entry Software.

Data Entry. Data Mining. Online Research. Convert PDF files to Ms Office documents

Load information onto prescribed databases. Performed other clerical duties such as making calls to the clients, sorting and distributing mail.. Maintain a high level of quality assurance.. Review and check applications and supporting documents. Respond to requests for information.. Flexibility to work either day shift or night shift depending on the workload available.

To oversee preparations and ensure everything needed for the voting process is provided.. Assess the conduct of the election process.. Write detailed reports.

Researched and retrieved requested data. Prepared documents for data entry. Verified, updated and corrected source of documents. Prepared and submitted reports. Work schedule included both day shift and night depending on the workload.

Data mining.. Performed daily control functions. Research using Google, Bing, and Dog pile search engines.. Convert PDF files to Ms Office documents. Prepared and submitted reports

Provide information on promoted products/services. Identify interest and understand customer needs. Create a positive image and lead consumers to use it. Setting booths or promotional stands and stock products. Report on demonstration related information. Conduct customer feedback survey.

Entered and maintained large volumes of data with a high level of accuracy.. Sorted, verified, and updated records to ensure data quality.. Conducted data mining and online research to gather required information.. Responded to customer inquiries through chat, email, and phone.. Maintained confidential information while following company procedures.. Generated reports and assisted with database maintenance.. Consistently met productivity and accuracy targets.

Processed customer and business records accurately and efficiently.. Managed email correspondence and responded to client inquiries.. Organized digital files and maintained electronic databases.. Assisted customers via live chat and telephone support.. Collaborated with team members to improve workflow and efficiency.