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Beatrice
Commercial Sales Representative
Contact
Competencies
Demonstrated experience with Outbound Calling.
Demonstrated experience with Appointment Setting.
Demonstrated experience with Lead Reactivation.
Demonstrated experience with Lead Follow-up.
Demonstrated experience with Objection Handling.
Education
Summary
Commercial Sales Representative open to new opportunities
Experience
Customer Sales Agent
Conducted outbound and inbound calls with B2B and B2C prospects daily, providing product information and identifying customer need and guiding qualified prospects through the sales process.. Followed up with prospective and existing customers to maintain engagement, address concerns, nurture interest, and support progression towards sales opportunities.. Managed approximately 20 nurture leads per week and rescheduled appointment for missed or cancelled appointments to maintain pipeline continuity and maximize sales opportunities.. Maintained and updated customer records and sales pipeline information in HubSpot, supporting accurate lead tracking, and visibility across sales activities.. Prepared accurate Sales Summary Reports to monitor sales activity, customer engagement, and performance and support management decision making.
Customer Service Representative
Handled customer enquiries, complaints, transactions, and service requests while maintaining professional and customer-focused experience.. Engaged prospective and existing customers to identify needs, concerns, and preferences and uncover relevant sales opportunities.. Supported reconciliation of proof-of-payment discrepancies, maintaining accuracy across customer and financial records.