bakang - Sales Consultant at iTILE Centurion

Expert in delivering exceptional customer support to enhance satisfaction and loyalty.

Proficient in managing multiple tasks and maintaining an organized workspace.

Strong verbal and written communication skills for effective team collaboration and customer interaction.

Capable of prioritizing tasks to meet deadlines in a fast-paced retail environment.

Conduct daily housekeeping duties, including cleaning and organizing the showroom to maintain its pristine appearance.. Oversee sales activities, monitor customer interactions, and intervene when necessary to provide excellent customer service and drive sales.. Assist customers in product selection by providing expert advice, addressing their inquiries and needs, and ensuring a positive buying experience.. Stay up-to-date with product knowledge and industry trends related to tiles and bathroom fixtures, enabling effective customer guidance and accurate information provision.. Collaborate with the sales team to ensure a smooth sales process, including processing transactions, managing customer orders, and resolving any customer concerns.. Maintain accurate records of showroom inventory, including stock levels, product specifications, and pricing.. Collaborate with the marketing team to support showroom events, promotions, and product launches, ensuring proper display and signage.. Monitor and report on showroom performance, including sales figures, customer feedback, and showroom maintenance needs.. Continuously develop product knowledge, sales techniques, and customer service skills through training and professional development opportunities.