This is my profileContact via CazVid
Ayanda
Customer Service Agent at WNS
Contact
Cape Town, Western Cape, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues promptly, and ensuring positive experiences.
CommunicationIntermediate
Effective in conveying information clearly and professionally in a customer service environment.
Problem SolvingBeginner
Capable of identifying issues and providing suitable solutions with guidance.
Team CollaborationIntermediate
Works well within team settings to achieve common objectives and improve service delivery.
Education
Grade 12 (Matric)
Joe Slovo Engineering High School
Completed 2017
Languages
English
IsiXhosa
Summary
Dedicated customer service agent with experience at WNS, adept at managing inquiries and enhancing client satisfaction. Eager to grow skills and contribute effectively to team success.
Key Achievements
- Provided efficient customer support, ensuring high satisfaction levels within a short tenure.
- Handled diverse customer inquiries, demonstrating adaptability and communication skills.
- Contributed to team goals by maintaining quality service standards.
Experience
Customer Service Agent
WNS
2023 - 2023
Skills
Customer ServiceCommunicationProblem SolvingTeam Collaboration
Published on CazVid - Aug 1, 2026