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Data Analyst with 3+ years in retail and finance sectors
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Competencies
Applied analytical techniques to interpret sales and customer data to support business strategies.
Used SQL queries for extracting, transforming, and analyzing data from relational databases.
Utilized Excel for data organization, pivot tables, and creating automated reports.
Created visual reports and dashboards to communicate insights effectively.
Education
Summary
Experienced data analyst specializing in retail and finance sectors, skilled in SQL, Excel, and data visualization.
Key Achievements
- Developed and maintained a comprehensive sales reporting system, improving data accessibility
- Led data validation and cleaning processes, ensuring report accuracy and consistency
- Collaborated with cross-functional teams to support data-driven decision-making
Experience
Search Quality Rater
Search result quality analysis.
Telephone survey caller
Telephone survey administration
merchandiser
Planogram execution, Stocking
US Rater
Analyzed test data to determine test results.
Stocking associate
Stocking, Receiving
Computer Service Technician
Inspected and diagnosed issues with equipment to determine appropriate solutions., Determined equipment necessary for computer repairs after testing systems.
Retail Associate
Greeted customers in person and on the phone to determine needs, and provided guidance and assistance., Stocked shelves and recovered merchandise to maintain store appearance., Used available resources to stay up to date on features and products., Unloaded merchandise from delivery trucks to organize and transport to sales floor., Handled special projects and assignments to support customer service team goals., Engaged customers to determine merchandise and service needs, and drive sales., Handled customer funds and processed transactions using POS system., Referred unresolved customer grievances to designated departments for further investigation., Analyzed and collected customer information to prepare product and service reports., Determined charges for services requested and arranged for billing., Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.