Avik - Operations & HR Manager with 10+ years of cross-functional expertise

Kolkata, West Bengal, Indiaen

Led end-to-end operations for multiple branches, including sales, stock, and fleet management.

Handled comprehensive recruitment processes from onboarding to exit across diverse roles.

Published on CazVid

Summary

Experienced Operations and HR Manager skilled in branch management, recruitment, and process optimization across education, manufacturing, and retail sectors.

Key Achievements

Implemented CRM strategies and managed SAP Hana 4.0 purchase requisitions enhancing operational workflows.

Skills

Operations ManagementAdvanced

Managed branch operations, fleet, vendor relations, and facility management.

Human ResourcesAdvanced

Handled client interactions, salary negotiations, campus recruitment, onboarding, and exit formalities.

Data AnalysisIntermediate

Utilized PowerBI for weekly sales reports and data-driven decision-making.

Technical SkillsIntermediate

Applied CRM and SAP tools for procurement, customer relations, and internal processes.

Project ManagementIntermediate

Experience

Operations Manager

K12 techno Services

Feb-2021 - Dec 2021

Led a total of 2 Branch operations, Training to blue collars &amp; sales profile, Overseeing stock management, Implement of CRM strategies, Managed the Sales Team (B2C) - meet monthly/weekly sales target, 360° Fleet Management, Vendor Management, SAP Hana 4.0 purchase requisition, Internal...

HR operations

CenturyPly

Client Handling &amp; Salary Negotiation, Project Handling, Recruiting - IT &amp; Non-IT, From onboarding to exit formalities, Campus recruitment, Pan India level hiring