Astrid - Documentation Validation Supervisor with 10+ years in financial services and operations

Supervised and mentored teams in legal document validation and operational tasks across multiple roles.

Reviewed and validated legal documentation to ensure accuracy and compliance within loan processing workflows.

Handled customer inquiries and complaints, improving satisfaction and operational efficiency.

Optimized operational workflows in e-commerce and administrative settings to enhance efficiency.

Supervised a team of five analysts in reviewing and validating legal documentation for loan applications, improving evaluation times and ensuring full compliance with regulatory and quality standards., Managed the reception, analysis, and processing of legal documents to ensure accuracy in...

Managed customer inquiries and resolved issues to improve service satisfaction., Optimized order processing through efficient use of logistics software., Collaborated with the team to streamline delivery routes and enhance operational efficiency., Coordinated communication with suppliers to ensure...

Supervised daily operations to maintain efficient workflows and optimal team performance., Implemented inventory management practices to improve accuracy and reduce discrepancies., Trained new staff on operational procedures and customer service standards., Analyzed sales data to identify trends...