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Ashton
Crew Trainer / Customer Service
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Team Leadership.
Demonstrated experience with Cash Handling.
Demonstrated experience with Upselling & Sales.
Demonstrated experience with Communication Skills.
Education
Summary
Professional profile
Experience
Crew Trainer / Customer Service
Trained and mentored new employees on daily operations, customer service standards, and workplace procedures. Delivered efficient service in a fast-paced environment while maintaining accuracy and professionalism. Built strong teamwork, communication, and leadership skills through daily customer interaction. Assisted with maintaining cleanliness, food safety, and operational efficiency
Assistant Manager / Customer Service
Managed front desk operations and provided excellent customer service to members and guests. Promoted and upsold premium memberships to increase club revenue. Maintained cleanliness and organization of gym facilities to company standards. Handled payroll, inventory management, and employee scheduling as Assistant Manager. Supported team operations and helped ensure smooth day-to-day business performance
Server / Cocktail Waitress
Delivered attentive and friendly customer service in a high-volume restaurant environment. Built strong rapport with guests to enhance customer satisfaction and repeat business. Managed multiple tables efficiently while maintaining accuracy and attention to detail. Collaborated with team members to maintain smooth restaurant operations during peak hours. Assisted coworkers proactively to support overall team success
Call Center Agent
Developed strong communication and problem-solving skills through high-volume customer interactions. Managed calls efficiently while maintaining professionalism and empathy. Utilized technical systems and scheduling tools to support customer needs. Handled high-pressure situations with accuracy and attention to detail. Utilizing system like 5-9 and inputing data for sales representatives about home demographics.
Server / Bartender
Provide fast, accurate, and friendly service in a high-energy restaurant environment. Handle cash transactions, food running, and bartending responsibilities efficiently. Demonstrate strong multitasking and teamwork abilities during busy shifts. Maintain food safety and sanitation standards. Utilize product knowledge and upselling techniques to improve guest experience and sales