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Sales & Customer Service Specialist with 5+ years in Healthcare & Insurance
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Competencies
Applied sales strategies and client management skills to meet revenue goals.
Built and maintained strong relationships with clients to foster loyalty and retention.
Utilized effective communication skills in team supervision, customer service, and negotiations.
Supervised staff and assisted management to ensure smooth daily operations.
Managed inventory processes to support operational efficiency.
Education
Summary
Experienced in sales, team supervision, and client relationship management within healthcare and insurance sectors. Skilled in driving revenue, handling customer complaints, and supporting operational efficiency.
Key Achievements
- Supported daily operations and staff supervision at Dr Rakesh Panday surgery.
- Contributed to sales targets and client relationship management at Old Mutual Assurance.
- Handled customer complaints and drove sales growth through team leadership.
Experience
Assistant Manager
Assisting the Manager in daily operations, Supervising staff, Managing inventory, Handling customer complaints, Driving sales growth through effective team leadership and customer service
Sales Agent
Meeting sales targets and driving revenue growth, Building and maintaining client relationships, Identifying new business opportunities, Presenting products or services to clients, Negotiating contracts and closing deals, Providing excellent customer service and support, Staying up-to-date with...