Arsen - Project Manager / Coordinator

Demonstrated experience with Software testing principles.

Demonstrated experience with SDLC / STLC.

Demonstrated experience with Verification & validation.

Demonstrated experience with Functional / non-functional testing.

Demonstrated experience with Smoke, regression & retesting.

Coordinated communication between team members to support smooth project workflow.. Helped organize tasks, deadlines, and project updates.. Assisted team members with questions and helped solve daily workflow issues.. Maintained structured task information and followed up on progress.. Worked with online tools and documents to keep information organized.

Led a team during the development of a distributed messaging queue system.. Organized work between team members and tracked project progress.. Collected and structured project information.. Prepared documentation and task updates.. Worked in multitasking mode and helped the team stay focused on deadlines.

Assisted users with technical and service-related issues.. Analyzed problems, followed support procedures and provided clear solutions.. Escalated cases when additional investigation was required.. Developed practical troubleshooting, communication and problem-solving skills.