Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Leadership.
Demonstrated experience with Effective Communication.
Experian Costa Rica
Managed credit bureau disputes and unblocking requests for US-based clients., Ensured data accuracy and compliance with internal and external standards., Collaborated with cross-functional teams to resolve sensitive issues.
Movate
Provided support for returns and warranty claims., Acted as backup for Team Lead, including quality feedback and coaching., Communicated with Portuguese-speaking clients with clarity and professionalism.
Kyndryl
Delivered technical support to end-users via chat and phone., Diagnosed and resolved software and hardware incidents., Maintained a high level of customer satisfaction through professional communication.
Align Technology
Supported dental professionals with CAD designs and virtual assistance., Ensured timely delivery and accuracy of digital dental designs., Collaborated remotely with team members and doctors.
Bachelor in Psychology
GED – Bachillerato por Madurez
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Demonstrated experience with Critical Thinking.
