Detail-oriented professional with extensive experience in customer service, transaction resolution, and medical interpretation. Skilled in facilitating smooth interactions and leveraging strong language and technical abilities.
Gained extensive experience resolving customer inquiries and issues across banking, travel, and healthcare sectors.
Performed phone-based medical interpretation, ensuring clear communication for healthcare services.
Effective in language translation and interpretation, both in healthcare and customer service environments.
Proficient with office products, computer equipment, and technical tools relevant to customer support and interpretation.
Avis and Budget Company
Making vehicle reservations, Offering insurance, Providing additional services to U.S. and Canadian Citizens
Western Union
Resolving issues related to the company's transactions, Working with U.S. and Canadian banks such as Scotiabank and TD Bank
Datamark
Responsible for medical interpretation phone calls helping healthcare services and patients to have smooth communication
PRONI
Teaching English to public school students as a specialized external advisor
Bachelor's degree
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