Experienced call center agent with over six years at Telus International 24-7, fluent in English and Spanish, dedicated to providing patient and effective customer support.
Provided support and resolved issues for customers in a high-volume call center environment.
Communicated effectively in both English and Spanish, ensuring clear understanding with customers.
Displayed patience and empathy while handling customer inquiries and complaints.
Utilized bilingual skills to assist a diverse customer base across language barriers.
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