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Jose
Customer Service & Tech Support Specialist with diverse client-facing experience
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Competencies
Delivered customer support across telecom, hospitality, and travel industries, handling client interactions and inquiries.
Assisted clients with technical issues at ICT Marketing Services and Desarrollо en 4 Consultores.
Utilized strong verbal and written communication skills, with ease in word usage and customer interaction.
Set appointments for home improvement services in a US-based context, demonstrating client engagement and scheduling skills.
Expressed staff management and teamwork abilities, indicating experience with collaboration and team dynamics.
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Summary
Experienced in customer-facing roles within telecom, hospitality, and travel industries, with strong communication and problem-solving skills.
Key Achievements
- Provided customer service at multiple prominent organizations including Verizon and Marriott.
- Supported technical troubleshooting in diverse environments including telecom and marketing sectors.
- Managed travel arrangements and appointment setting, demonstrating administrative and client relations skills.