Experienced customer service professional with over four years of expertise in communication, team supervision, and process coordination in Peru. Committed to improving efficiency and customer satisfaction.
Handled customer inquiries and supervised support operations, ensuring effective communication.
Supervised teams to maintain service standards and manage customer interactions.
Served as a primary point of contact, improving communication processes within the team.
Coordinated delivery and pickup requests, demonstrating multitasking and prioritization abilities.
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Optimized operational workflows with a focus on efficiency, as evidenced by self-assessed high performance.