Experienced team manager with a diverse skill set in customer service, technical support, and team supervision, dedicated to enhancing operational efficiency and client satisfaction.
Handled customer interactions, ensuring satisfaction and resolving issues efficiently.
Supervised team operations including floor support, administration, and quality control.
Provided level 1 technical support and managed PC systems at the point of service.
Assisted with billing, administrative tasks, and accounting closings to support business processes.
Taco Bell
Management of PCs and systems, Provided level 1 technical support and billing assistance, Supervisor floor support, Customer service, Quality control, Administration and accounting closings
Secondary / Baccalaureate
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Communicates effectively in English and Spanish to serve diverse customer needs.
