Anthony - Part-Time Studio Administrator

Demonstrated experience with Advanced Kofax Capture.

Demonstrated experience with Canva.

Demonstrated experience with Galaxy POS.

Demonstrated experience with Opera (Hotel Software).

Processed and indexed 200+ patient records per shift using Kofax Capture, maintaining 99%+ data accuracy.. Performing quality control checks to ensure records meet hospital and privacy standards.. Tracking patient discharges and prior admissions to maintain accurate medical histories.. Handling patient record requests, ensuring confidentiality and legal compliance.

Managed guest check-ins, check-outs, and reservations using RoomMaster.. Performed night audits to reconcile accounts and daily revenue.. Communicated with housekeeping, maintenance, and management to resolve guest issues.. Logged supply orders and guest requests using Excel and Outlook.

Operated high-volume ticketing and admissions in one of Vancouver’s busiest attractions.. Increased annual pass conversions through targeted upselling and guest engagement during peak summer season.. Provided tourism recommendations and guest support to international visitors.. Managed transportation bookings (taxis, shuttles) for guests.. Trained new hires on duties and responsibilities for each shift.

Maintained product quality and food safety standards.. Managed inventory, deliveries, and stock rotation.. Delivered consistent customer service in a fast-paced retail environment.

Worked individually or with a team to manage the flow of 40+ guests per gondola load.. Provided in-depth information for guests’ inquiries.. Ensured compliance with COVID-19 regulations (e.g., keeping a distance of 2 meters, wearing a mask, etc).. Scanned each ticket, pass, and voucher to confirm appropriate validation.