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Anthony
Recruitment & Call Center Leader with 7+ yrs experience
Video resume
Virtual Assistant & Recruitment Solutions
My expertise incluye 7+ years of experience in the Recruitment industry, 6 years in call center operations, 3 years as Virtual Assistant, 2 years in Logístics as Export Manager and 3 years of interpretation services (English - Spanish).nnMost of my Jobs have been in leadership roles, managing from 3 to 12 recruiters, runing the recruitment operation of a call center and managing 4 Line of business in a call center(Workforce Management Analyst)nnWorked in Costa Rica, Nicaragua and Honduras.nn
Contact
Masaya, Masaya Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Recruitment IndustryExpert
Directed recruitment strategies, managing multiple teams and overseeing large-scale hiring processes.
Call Center OperationsAdvanced
Supervised call center activities including workforce management and customer service delivery.
Virtual AssistanceIntermediate
Performed appointment setting and customer service duties for virtual clients.
Logistics & Export ManagementIntermediate
Managed logistics and export processes, coordinating international shipments and compliance.
Summary
Anthony specializes in recruitment, call center operations, and virtual assistance with over 7 years of leadership experience, managing large teams and multiple business lines across Central America.
Key Achievements
- Managed recruitment operations for call centers across three countries, overseeing teams of 3 to 12 recruiters
- Led management of four lines of business within a call center environment, focusing on workforce management
- Spearheaded logistics operations as Export Manager for two years, facilitating international trade activities
Skills
Recruitment IndustryCall Center OperationsVirtual AssistanceLogistics & Export Management
Published on CazVid - Jul 3, 2025