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Anna
Dispatcher
Contact
Competencies
Demonstrated experience with Medication administration.
Demonstrated experience with Caregiving.
Demonstrated experience with Home care.
Demonstrated experience with Patient care.
Demonstrated experience with Senior care.
Education
Summary
Dispatcher open to new opportunities
Experience
Dispatcher
Coordinated and dispatched a fleet of XX vehicles to ensure timely delivery of goods and services.. Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability.. Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency.. Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests.. Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups.. Utilized computer software systems to input data regarding orders, deliveries, and driver logs for record-keeping purposes.. Implemented safety protocols and procedures for drivers, ensuring compliance with local traffic laws and company regulations.. Coordinated emergency response efforts in case of accidents or breakdowns by contacting appropriate authorities or arranging alternative transportation solutions.. Optimized routing strategies by analyzing traffic patterns, road closures, weather conditions, and other factors that may impact delivery times.. Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email.. Assisted in training new dispatchers on standard operating procedures (SOPs) for effective coordination of logistics operations.. Collaborated with maintenance team members to schedule routine vehicle inspections and repairs as needed.. Ensured compliance with Department of Transportation (DOT) regulations and maintained accurate records for audits.. Managed a team of XX dispatchers, providing guidance and support to ensure smooth operations.. Developed and implemented contingency plans for unexpected events such as traffic congestion or vehicle breakdowns.
HEALTH CARE PROVIDER, TERRY'S SENIOR CARE
Assist elderly with their daily duties such as grooming, bathing, dressing, and the necessary hygienic duties.. Monitor oxygen tanks, check vitals, provide breathing treatments.. Monitor, refill and provide medications to the patients as well as apply the insulin shots.
OFFICE MANAGER
Open claims with insurances companies.. Worked on estimates/supplements for vehicles.. Order parts and maintain inventory.. Provided customer services to all clients, insurances and companies.. In charge of all clerical duties such as: filing, mailing, organizing, greeting, reconciliation, etc.
COURTESY CLERK
Greet customers and provide them with needed brochures, coupons and information.. Answered questions regarding products.. Stock and display merchandise/freight daily.
RECEPTIONIST
Answer and route all phone calls, mail, and customers to the correct person.. Provide assistance to all staff as necessary.. In charge of all clerical/administrative duties such as: mailing correspondence, creation of spreadsheets/reports, filing, employee/customer record keeping, etc.. Ordering, selling and keeping inventory of merchandise.
MACHINE OPERATOR
Inspect, trim and pack plastic parts.. Maintain proper safety guidelines.