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Customer Service Agent with 5+ years of multilingual support experience
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Competencies
Provided customer support in English across telecom, retail, and hospitality sectors, ensuring customer satisfaction.
Managed transactions at supermarkets, retail stores, and souvenir shops, maintaining accuracy and efficiency.
Effectively communicated with diverse customer bases in service and hospitality roles, ensuring clear information exchange.
Collaborated with team members in high-paced environments like supermarkets and customer service centers.
Managed multiple responsibilities such as customer inquiries, sales, and stock management concurrently.
Education
Languages
Summary
Dedicated customer service provider with over 5 years supporting clients in English across various industries including telecom, retail, and hospitality. Skilled in communication, cash handling, and teamwork. Proven ability to adapt quickly to new environments and role requirements.
Key Achievements
- Repeatedly handled customer inquiries in English across multiple roles at Teleperformance, demonstrating consistency in service quality.
- Gained diverse retail and hospitality experience from roles at CVS, Stop & Shop, Mount Rushmore Society, and Xanterra Travel Collection.
- Developed foundational skills in cash handling, sales, and customer engagement across various retail and service environments.
Experience
Agent Operations
Customer service in English
Cashier - stocker
Agent Operations
Customer service in English
Cashier - stocker
Cashier - Sales associate
Agent Operations
Customer service in English
Barista
Cashier
Agent Operations
Customer service in English
Agent Operations
Customer service in English