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Social Media & Strength Training Professional with 5+ years of domain expertise
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Competencies
Managed social media accounts, created content, and implemented advertising campaigns to engage audiences and attract customers.
Handled inquiries and provided support via phone, chat, and email, ensuring high customer satisfaction.
Implemented online advertising strategies to attract clients, including social media ads and promotional campaigns.
Designed and delivered personalized strength training and functional training classes for individuals and groups.
Managed scheduling, billing, supplier coordination, and customer relations for fitness business operations.
Education
Languages
Summary
Experienced in social media management, online advertising, customer relations, and fitness training with a proven track record in promoting business growth and client engagement.
Key Achievements
- Managed social media campaigns across multiple platforms including Instagram, TikTok, and Facebook, attracting customers through targeted advertising.
- Co-owned and operated Duo Karate & Strength, overseeing social media, customer recruitment, and operational management.
- Delivered personalized strength training programs and coordinated customer relations at multiple fitness establishments.
Experience
Social media management
Social media management (Instagram, TikTok, Facebook), Online advertising, Attract customers through advertising campaigns
Co Owner, Strength trainer
Social media management and customer recruitment through advertising campaigns, Organization and scheduling, Administrative operations management: scheduling, billing, supplier coordination, customer relations, Delivered personalized strength training programs and client support
Strength Trainer
Customer service, Structuring functional training classes, Managing large groups during company activities, Promote client engagement
Customer Service
Specialized in order tracking, logistics, account assistance, Handles customer inquiries via phone, chat and email, Ensured a high customer satisfaction through clear, efficient communication
Fraud identity prevention
Verified customer identity according to the company security guidelines, Assisted customers with payments, balances and transactions clarifications