Experienced in data integrity, process development, team supervision, and customer service with a focus on accuracy and operational efficiency.
Handled over 10,000 vehicle-related data entries monthly, ensuring accuracy and consistency.
Supervised and coordinated teams in data integrity, auditing, and process improvements.
Developed SOPs, review programs, and metrics to streamline departmental functions.
Handled customer disputes, claims investigations, and provided support across roles.
Fluid Truck
Supervise Agents and Senior Agents in all the Data Integrity and Tolls department’s tasks., Auditing and Accuracy supervision., Creation and development of procedures for the tolls department., Integration of the tolls task for data integrity Agents and vice versa., Creation of Data Integrity review program for Market Managers., PM meetings for tasks developments., Quarterly evaluations and feedback meetings.
Fluid Truck
Review of issues, service entries and monthly inspections., Creation and development of department procedures for each task., Creation and development of Decommission process., Creation and development of Telematics install review., Creation and Development of Customer Labeling.
Fluid Truck
Customer support and disputes., Claims investigations to find the RPFP for damages., Market meetings with sales representatives., Claims creation and updates.
Rockcycle S.R.L.
SUPERVISE STOCK OF 3 BRANCHES (CLEANING SUPPLIES, HYGIENE, FOOD, DRINKS, PRODUCTS FOR EXCHANGE)., MAINTAIN MONTHLY STATEMENT OF COSTS WITH DETAILS OF PAYMENT METHOD., TO REQUEST SUPPLIES, TO CONTROL THE PURCHASE REQUISITIONS AND BILLINGS OF EACH SUPPLIER., MAKE ANNUAL AND MONTHLY REPORT OF THE OPERATIONAL AREA., ATTENTION TO THE PUBLIC., HANDLING OF THE TANGO SYSTEM., WEEKLY CONTROL OF CASH SALES WITH CASH BILLING.
Higher Technical University degree
High school diploma
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