Angeles - Bilingual Sales & Customer Service Specialist with 5+ years experience

Fluent in English and Spanish, facilitating effective communication in customer service, legal, medical, and travel contexts.

Handled direct customer interactions in retail, travel, and utility sectors, ensuring satisfaction and support.

Collaborated with colleagues and clients to coordinate travel plans, sales, and interpreter services.

Addressed customer inquiries, resolved issues, and adapted to various service settings.

Adjusted to various platforms and tools used in customer care, reservations, and communication.

Coordinating vacation bookings, tours, and car rentals for members., Arranging flights and any other transportation needed for travel destinations.

Engaging directly with customers, providing them with a warm welcome and addressing their inquiries., Preparing a variety of food snacks and beverages, ensuring high standards of quality and service.

Managing customer phone inquiries in both English and Spanish., Providing tailored advice to customers regarding optimal solutions for their specific utility needs., Offering various coverage options for homes, ensuring comprehensive support and guidance.

Facilitating real-time communication between English and Spanish speakers in various settings, including emergency services, legal consultations, and medical appointments., Accurately conveying complex information, maintaining confidentiality, and ensuring clear and effective communication.