Experienced in healthcare support, telesales, and customer engagement with a focus on effective communication and team leadership.
Provided support and managed customer interactions through phone, chat, and face-to-face contacts.
Performed cold calling, B2B sales, and sales team leadership in call center environments.
Handled patient registration, appointment scheduling, and documentation in healthcare settings.
Utilized computer systems for customer data management, help desk support, and process documentation.
Pediatric Associates Family of Companies
Floor support/ Telephone agent for pediatric offices, Registration of new patients and appointments, Forms/prescriptions.
Global Telesourcing
Sales agent., Sales experience for 3-4 years, highly motivated team leader.
Global Telesourcing
High school or equivalent
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