Andrews - CLERK/PERSONAL BANKER

Demonstrated experience with Financial analyst.

Demonstrated experience with Customer services.

Demonstrated experience with MS Office (Word, PowerPoint, Excel).

Preparation , control and maintenance of know your customer(KYC) and account opening documentation.. Working knowledge of the Bank’s commercial credit related product and services. Investment/fixed deposit. Loan Documentation. Foreign transfers. Sales promotion (Participates in selling Bank products and expanding clients relationships. Identify and develop cross sell opportunities by assessing needs through service-focused client contact.. E-banking (mobile banking, App and internet and banking). Resolving customer complains. ATM Card issuance. Funds Transfers. Floor Marshall

Teller: Receiving of bulk cash/cheque and Issuing receipt. Assisting Front/head tellers with deposits and payments. ATM Stocking( Assisting). Assisting head tellers balance. Scanning of Cheque's

Calling and emailing clients. Sceduling class and meetings. Sales Promotion. Class Documentation. Front Desk manager

ASSIGNING CUSTERMERS ON PRODUCT/SALES PROMOTION. RESOLVING CUSTOMER COMPLAINTS

On boarding new customers. Account opening. Account maintenance. Customer service. Automated Clearing House (ACH) funds transfer. Funds Transfer. Resolving customer complains. Mobile Banker (assigning customers on to electronic services). Issuing of Cheque books. Issuing of electronic cards (Ready, Master and Visa cards). ATM Stocking and maintenances. Sales promotion. Loans Documentation

Teller: Receiving of cash and Issuing receipt

Records keeping. Loan maintenances. Resolving customer complains. Sales promotion