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Andres

Customer Service Representative with 3 years in client support

Video resume

Customer Service
I want to work with you!

Contact

Girón, Santander, Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceExpert

Provided customer support and client interaction for companies serving U.S. clients.

English TeachingIntermediate

Experience teaching English at language institutes, enhancing communication skills.

Communication SkillsAdvanced

Effectively communicated with clients and students, ensuring clear understanding and service quality.

Client SupportAdvanced

Managed customer inquiries and support tasks for international clients via call centers and online platforms.

Education

Pupo Jiménez High School
Completed 2000
COMFACOR Educational Institution
Completed 2008
Professional in Basic Education with Emphasis in Humanities - English
University of Cordoba
Completed APRIL 2019
MAINTENANCE AND REPAIR OF COMPUTERS
SENA
CERTIFICATION FOR WORK AT HEIGHTS
INDUSTRIAL 360

Summary

Experienced customer service and English teaching professional with over 3 years of direct client support experience and strong communication skills.

Key Achievements

  • Worked for multiple companies including Teleperformance, WebHelp, and Accedo, providing customer service to U.S. clients.
  • Gained experience as an English teacher, demonstrating communication and language skills.
  • Achieved a role as a customer service representative, demonstrating role progression and skill diversification.

Experience

SERVICE CUSTOMER REPRESENTATIVE

Teleperformance
JUNE 2019 - DECEMBER 2019

Provide technical support to customers of the Uber Eats company

CUSTOMER SERVICE REPRESENTATIVE

ACCESS
JANUARY 2021 - DECEMBER 2021

Provide technical support to cell phone and landline equipment customers

CUSTOMER SERVICE REPRESENTATIVE

WEBHELP
APRIL 2022 - DECEMBER 2023

Provide technical support for the CASH APP application client in the United States

Skills

Customer ServiceEnglish TeachingCommunication SkillsClient Support
Published on CazVid - Jul 3, 2025
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