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Andres
Customer Service Dispatcher with 6+ years in roadside assistance
Video resume
Roadside Dispatcher
Bilingual customer service representative with all skills to assist stranded customers in the US with all kind of services such as Towing, Battery services, Tire changes, Locksmith and so on. Experienced with emergency situations, inbound and outbound calls.
Contact
Pereira, Risaralda, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided assistance and support to stranded customers in emergency situations, ensuring quick and effective resolution.
Emergency DispatchingAdvanced
Managed dispatch of services such as towing, battery, tire changes, and locksmith support for stranded customers nationwide.
Bilingual CommunicationIntermediate
Communicated effectively in English and Spanish to assist customers and coordinate service providers.
Industry KnowledgeAdvanced
Gained extensive knowledge of roadside assistance services and emergency response procedures.
Summary
Bilingual customer service professional with over 6 years' experience in emergency roadside assistance and dispatching services across the US.
Key Achievements
- Served as Rosetta Systems Representative, dispatching emergency roadside services across the US
- Developed bilingual communication skills to assist diverse customer needs
- Accumulated over 6 years of experience in customer service and emergency dispatching
Skills
Customer ServiceEmergency DispatchingBilingual CommunicationIndustry Knowledge
Published on CazVid - Jul 3, 2025