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Software Developer with 3 years of full-stack development experience
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Competencies
Applied JavaScript in building dynamic front-end features for web applications.
Utilized Python for scripting, data analysis, and backend development tasks.
Developed responsive user interfaces using React framework.
Designed and managed databases, writing complex queries for data retrieval and manipulation.
Education
Summary
Experienced full-stack developer with a focus on building scalable web applications.
Key Achievements
- Led the development of a web application improving user engagement by 20%.
- Designed and implemented backend APIs which increased data processing efficiency.
- Progressed from Junior Developer to Software Developer within two years, demonstrating skill growth and increased responsibilities.
Experience
Supervisor / Team Lead
Weekly audits to ensure correct processes were being followed as well as to provide coaching to improve/maintain performance., Monthly 1:1 interactions with associates to help them towards meeting metrics expectations, career goals and continuous skills development., Disciplinary actions delivery and follow up., Project handling and continuous process improvement.
SME / ASSOCIATE ADVISOR
Deliver assistance/coaching to associates on daily contact handling., Handling escalations, via email, phone or chat., Provide training support to incoming waves of new hires., Process improvement delegate.
Tech Support
Provide assistance to customers with technical support inquiries., Educate customers on system installation/use, and assist in troubleshooting., Use problem-solving skills to solve customer issues and address concerns., Place orders and follow up on sales inquiries.