Experienced bilingual professional proficient in telephonic interpretation and customer support, with a background in performance evaluation and language training.
Delivered real-time interpretation between English and Spanish to clients in various industries.
Designed language courses to improve interpretation skills and language proficiency.
Provided high-quality bilingual support to ensure customer satisfaction and effective service delivery.
Assessed interpreter performance to identify strengths and areas for improvement.
Teleperformance
Providing telephonic Spanish-and-English interpretation for customers on different locations and focusing on different industries.
Teleperformance
Evaluating other interpreters’ live work in order to analyze their renditions and provide feedback to them based on their performance., Pointing out strengths and weaknesses, as well as providing direct advice for them.
Teleperformance - FOUNDEVER
Providing high-quality customer experience for different lines of business in the BPO industry.
Bachelor’s Degree
High School
Elementary School
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