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Competencies
Demonstrated experience with Team Leadership.
Demonstrated experience with Operational Management & Strategy.
Demonstrated experience with KPI Analysis & Performance Coaching.
Demonstrated experience with Client-Facing Communication.
Demonstrated experience with Process Design & Optimization.
Education
Languages
Experience
Operations Coordinator
Lead and manage a team of supervisors, providing strategic direction, coaching, and performance oversight to ensure team effectiveness and client satisfaction., Oversee the full operational cycle of several U.S.-based accounts, ensuring that deliverables are met, timelines are respected, and quality standards are upheld., Act as the main bridge between clients and internal teams, translating business needs into actionable plans executed through the supervisor layer.
Logistics Coordinator
Supported logistics accounts by coordinating with internal and external stakeholders to ensure seamless communication and task execution., Performed data checks, assisted with cost validations, and helped resolve operational issues in real-time., Gained critical experience in structured environments, building the foundation for operational leadership and cross-team coordination.